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Trust & standards

Editorial Policy

Our promise on how we choose venues, how we rate them, and why our recommendations can't be bought.

How we select venues

The Newcastle region covers a city, a coastline and a wine valley, and they can't be judged by one standard. A Pokolbin cellar door and a Cooks Hill cafe are doing entirely different jobs. We assess venues against their own category and setting, and include a place when there's enough real information to describe it honestly.

What the Spot Score is

The Spot Score is our own independent rating of a venue, from 0 to 100, with a plain-English label (such as “Exceptional” or “Worth a Look”). It blends several signals: the venue's reputation, its popularity, the quality and completeness of information available about it, how well it fits its category, and how fresh that information is.

What the Spot Score is NOT

No pay-for-ranking

No venue can pay for a better position on Newcastle Spots. Sponsorship pays for the site and never touches the Spot Score or ranking. Commercial placements are always labelled Sponsored.

Independence & sponsored content

Where content is paid for — a sponsored listing, a featured placement or a newsletter sponsorship — it is always clearly labelled as such, so you can tell the difference between our independent recommendations and a commercial placement. See our advertising options for how this works.

Corrections

We get things wrong sometimes, and we want to fix them fast. If a venue has closed, moved, changed, or if we've published an inaccuracy, tell us via our contact form and we'll review and update it promptly. Venue owners are welcome to request corrections too.

A note on how we research

We use modern tools, including AI assistance, to research efficiently — but we don't invent facts: checkable details are published only with a source, and drafts are checked against that source material before publishing. We do not claim visits or owner confirmations we have not made. For the full detail, read how we create content.